TERMS & CONDITIONS
Prices quoted on our website include VAT (Value Added Tax) at the applicable rate. All published prices are subject to change at any time without notice. If you are a customer whose credit/debit card is not denominated in Sterling the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept Visa, MasterCard, and Maestro and any other methods which may be clearly advertised on the Site from time to time. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Sarah Louise Sutton, we will not be liable for any delay in you receiving your e-book or confirmation of purchase including any coaching programmes.
Those who are using the payment plan option, you understand your method of payment will be charged each month for the period of time stated on the plan. This does not use direct debit and instead will just charge your card monthly starting at the date you made the first payment. If a customer misses a payment, there will be a ten day grace period of allowance to contact Sarah Sutton and provide a new form of payment to continue on with the payment plan and the programme. If you wish to cancel this plan or change your method of payment please contact Sarah Sutton as soon as possible. As per the programme agreement, there are fee's for not continuing with the programme. These options will be made aware to you upon contact.
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Sarah Louise Sutton will be completed when we email you with your e-book or upon your first session. The sale contract is therefore concluded in London, England and the language of the contract is English.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, or that you do not meet the eligibility criteria set out within the TOS. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. In the event that we make a change or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. You are not permitted to copy or resell any products or services purchased through the Site for commercial purposes.
We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun. Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or complete an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order. If you have already paid for the goods, we shall refund the full amount as soon as we are able.
External links may be provided for your convenience, but they are beyond the control of the us, and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this Site without the express prior written permission.
Please contact us if you would like to link our Site so we can review your request:
You further agree not to use the Site to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane or violates any applicable law and you hereby indemnify us against any loss, liability, damage or expense of whatever nature which we or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.
We make no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Site, the information contained on the Site, your or your company's personal information or material and information transmitted over our system.
DISCLAIMER OF LIABILITY
We shall not be responsible for and disclaim all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, our products, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither us nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
COLOURS AND IMAGES
We work really hard to display products on our website as accurately as possible but colours may vary and we cannot guarantee your computer, phone or tablet will display colours accurately.
INTELLECTUAL PROPERTY RIGHTS
Your use of the Site and its contents including our digital products grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content displayed on www.sarahlouisesutton.com. Where the Goods include designs or works of art, these are prepared by a designer or artist who owns the copyright in those works. You have no right to make any copies or adaptations of any such Goods. Please remember that all images and designs shown on this website are Copyright of 'Sarah Louise Sutton'. Images must not be reproduced without our written permission. Action will be taken against any copyright infringement.
COMPLAINTS AND GOVERNING LAW
If you have a complaint, please contact us by email or in writing giving us full details including date of purchase and order number where applicable and your full name and address and contact details. The TOS together with all our policies and procedures will be governed by and construed in accordance to the English law and the relevant courts of England and Wales will have exclusive jurisdiction.